- How to make the most of our software...
Here are a few guidelines that will help you use our software in the most effective manner.
- User's guide
Please read carefully the user's guide included with your software package and check the online help. You will find useful information on the installation procedure and details for proper use.
Frequently asked questions
If you encounter any problem for which you find no solution in the manual or in the on-line help, please check FAQ pages.
If you are unable to solve your problem with the help of your user's guide or the FAQs, please send us a message using the contact form.
Don't forget to give us the following information:
- the software version
- the computer type and environment (Operating system, Internet browser, installed softwares...)
- your purchasing details (place and time) and your order number if purchased on download through our partner “Element 5”.
We will do our best to answer as quickly as possible.